FAQ Frequently Asked Questions
How do you get the HAT?
The HAT is not sold separately. It is the platform we use to design and deliver your custom solutions.
It is provided as part of your project and then maintained under an annual license that includes ongoing support.
How do costs work?
Costs include:
- Initial development of your custom solution
- An annual license including ongoing support
- AWS infrastructure, typically < $100/month for 50,000+ people served, depending on usage
How is the HAT different from generic solutions?
The HAT is designed for serverless AWS:
- Performance < 50 ms
- Automatic scalability for unpredictable growth
- No servers to maintain
- Multi-format headless architecture (HTML, JSON, APIs)
- Custom templates enabling WCAG 2.2 AA compliance
- No dependency on third-party plugins
It is a low-code/no-code technical foundation designed for custom projects that require flexibility, performance, and long-term durability.
Who manages hosting, updates, and maintenance?
We manage the complete AWS infrastructure: hosting, updates, security, and backups. Your team focuses on content management; we handle the technical side. Ongoing support is included in the annual license.
What happens if you want to change providers?
Your content and data belong to you. The AWS infrastructure is hosted in your account (we are invited). You have full access to your AWS environment at all times. Content is exportable, and static sites continue to function even without the HAT. We can also support you if you choose to transition to another partner.